{"id":3,"date":"2025-12-15T15:03:50","date_gmt":"2025-12-15T15:03:50","guid":{"rendered":"https:\/\/fiebco-service.com\/?page_id=3"},"modified":"2026-01-20T11:24:39","modified_gmt":"2026-01-20T11:24:39","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/fiebco-service.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Privacy Policy (Datenschutzerkl\u00e4rung)<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">1. General Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The protection of your personal data is important to us.<br>This Privacy Policy explains how <strong>FIEBCO<\/strong> (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) processes personal data in accordance with the <strong>EU General Data Protection Regulation (GDPR \/ DSGVO)<\/strong> and the <strong>German Federal Data Protection Act (BDSG)<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data is processed only to the extent necessary and in a lawful, transparent, and secure manner.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Controller (Verantwortlicher)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FIEBCO Service<\/strong><br>Website: <a href=\"https:\/\/fiebco-service.com\">https:\/\/fiebco-service.com<\/a><br>\ud83d\udce7 <strong>Email:<\/strong> <a>service@fiebco-service.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The controller is responsible for the processing of personal data in accordance with Art. 4(7) GDPR.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Types of Personal Data Processed<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">a) Data Provided by You<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We may process the following personal data when you contact us or use our services:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Full name<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Telephone number<\/li>\n\n\n\n<li>Address \/ service location<\/li>\n\n\n\n<li>Company name (if applicable)<\/li>\n\n\n\n<li>Service requests and booking details<\/li>\n\n\n\n<li>Subscription or long-term service inquiries<\/li>\n\n\n\n<li>Messages submitted via forms<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">b) Service &amp; Contract Data<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selected services<\/li>\n\n\n\n<li>Scheduled dates and times<\/li>\n\n\n\n<li>Subscription details<\/li>\n\n\n\n<li>Project-related information required for service execution<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">c) Technical Data<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n\n\n<li>Browser and device information<\/li>\n\n\n\n<li>Access date and time<\/li>\n\n\n\n<li>Website interaction data<\/li>\n\n\n\n<li>Cookies and similar technologies<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Purpose of Data Processing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your personal data is processed for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Processing service requests and bookings<\/li>\n\n\n\n<li>Scheduling and delivering services<\/li>\n\n\n\n<li>Managing subscriptions and long-term service agreements<\/li>\n\n\n\n<li>Communicating regarding service execution or changes<\/li>\n\n\n\n<li>Improving website functionality and service quality<\/li>\n\n\n\n<li>Compliance with legal, contractual, and safety obligations<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Legal Basis for Processing (Art. 6 GDPR)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Data processing is carried out on the following legal bases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Art. 6(1)(b) GDPR<\/strong> \u2013 Performance of a contract or pre-contractual measures<\/li>\n\n\n\n<li><strong>Art. 6(1)(c) GDPR<\/strong> \u2013 Compliance with legal obligations<\/li>\n\n\n\n<li><strong>Art. 6(1)(f) GDPR<\/strong> \u2013 Legitimate interest (service optimization, communication, security)<\/li>\n\n\n\n<li><strong>Art. 6(1)(a) GDPR<\/strong> \u2013 Consent (where applicable)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Health &amp; Safety Compliance (VCA)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For the purpose of complying with <strong>health &amp; safety regulations (including VCA requirements)<\/strong>, certain service-related data may be processed to ensure safe working conditions, risk assessments, and compliance with site regulations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This data is used strictly for operational and legal compliance purposes.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Data Sharing &amp; Recipients<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data may be shared only when necessary with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Internal employees and service teams<\/li>\n\n\n\n<li>IT service providers and hosting providers<\/li>\n\n\n\n<li>Payment service providers (if applicable)<\/li>\n\n\n\n<li>Authorities or legal entities where legally required<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">All recipients are contractually bound to comply with GDPR requirements.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Data Storage &amp; Retention<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data is stored only for as long as necessary to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fulfill contractual obligations<\/li>\n\n\n\n<li>Comply with statutory retention periods<\/li>\n\n\n\n<li>Meet legal and regulatory requirements<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">After expiry of retention periods, data is deleted or anonymized.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Cookies &amp; Tracking Technologies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website uses cookies to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensure technical functionality<\/li>\n\n\n\n<li>Improve user experience<\/li>\n\n\n\n<li>Analyze website performance<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You may restrict or disable cookies via your browser settings.<br>Please note that disabling cookies may limit website functionality.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Data Security (Art. 32 GDPR)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We apply appropriate <strong>technical and organizational security measures<\/strong> to protect personal data against:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unauthorized access<\/li>\n\n\n\n<li>Loss or destruction<\/li>\n\n\n\n<li>Manipulation or disclosure<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Access to personal data is limited to authorized personnel only.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. Your Rights as a Data Subject (Betroffenenrechte)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You have the following rights under the GDPR:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Right of access<\/strong> (Art. 15 GDPR)<\/li>\n\n\n\n<li><strong>Right to rectification<\/strong> (Art. 16 GDPR)<\/li>\n\n\n\n<li><strong>Right to erasure<\/strong> (Art. 17 GDPR)<\/li>\n\n\n\n<li><strong>Right to restriction of processing<\/strong> (Art. 18 GDPR)<\/li>\n\n\n\n<li><strong>Right to data portability<\/strong> (Art. 20 GDPR)<\/li>\n\n\n\n<li><strong>Right to object<\/strong> (Art. 21 GDPR)<\/li>\n\n\n\n<li><strong>Right to withdraw consent<\/strong> (Art. 7(3) GDPR)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You also have the right to lodge a complaint with a supervisory authority:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Zust\u00e4ndige Datenschutzaufsichtsbeh\u00f6rde<\/strong><br>(depending on your federal state in Germany)<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">12. Third-Party Links<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website may contain links to third-party websites.<br>We are not responsible for the content or privacy practices of external websites.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">13. Changes to This Privacy Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to update this Privacy Policy to comply with legal requirements or changes to our services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The version published on this website is always the current version.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">14. Contact for Data Protection Matters<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For questions regarding data protection or to exercise your rights, please contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <strong>Email:<\/strong> <a>service@fiebco-service.com<\/a><br>\ud83c\udf10 <strong>Website:<\/strong> <a href=\"https:\/\/fiebco-service.com\">https:\/\/fiebco-service.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy (Datenschutzerkl\u00e4rung) 1. General Information The protection of your personal data is important to us.This Privacy Policy explains how FIEBCO (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) processes personal data in accordance with the EU General Data Protection Regulation (GDPR \/ DSGVO) and the German Federal Data Protection Act (BDSG). Personal data is processed only to the extent [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"ams_acf":[],"_links":{"self":[{"href":"https:\/\/fiebco-service.com\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fiebco-service.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fiebco-service.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fiebco-service.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fiebco-service.com\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":2,"href":"https:\/\/fiebco-service.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":3495,"href":"https:\/\/fiebco-service.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/3495"}],"wp:attachment":[{"href":"https:\/\/fiebco-service.com\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}